FAQS

Haven Logo.png

General Studio Info

What should I wear?


Wear whatever you're most comfortable working out in! It's a private studio - just our team members working one-on-one with clients or in our small group classes with other lovely Havenites so you can be sure to be welcomed and feel comfortable. Yoga and stretch classes are run barefoot but fitness classes and gym sessions in trainers.




What do I need to bring?


A gym towel and water are handy, but don't worry if you forget, we've got your back! We have a small stock of extra. Otherwise just bring your lovely self and a sense of curiosity to lean into what your body needs in this moment.




Why Haven?


You come to Haven for more than just fitness and yoga. You come for the genuinely caring, supportive, welcoming and private space to move your body free of judgement or weight stigma, and to be surrounded by an awesome community of like-minded people. You may want freedom from the messages that keep you trapped in a perpetual struggle with your body and food and you're open to exploring body positivity and our weight neutral approach. Maybe you're tired of yo-yo dieting or overthinking your body or food choices and letting that dictate your life, or never feeling good enough. At Haven we don’t capitalise on body insecurities, we don't show 'body transformation' images, we won't sell you supplements protein shakes or meals plans and you will NEVER get the message that your body isn't OK, or that it needs to be smaller. But we will often and gently encourage you to: * Replace self criticism, comparison, ego and diet-mentality with self-compassion and body trust. * Be attentive to your body - move with intuition and self-compassion. * Challenge the messages you receive everywhere about how bodies, health and fitness are meant to look, and choose your OWN beauty & health ideals. * Respect and honour your body. It’s pretty clever and if you listen closely enough, you’ll realise it can guide you towards what fuel and movement it needs - not Dr Oz, not your mother, not Fitspo profiles nor us! YOUR body.




What happens if I'm running late?


Classes - We appreciate you arriving a few minutes before the class start time, but we appreciate things can happen and will do our best to accomodate you if 2-3 minutes late. We can't guarantee late entry which can be distracting for other Havenites especially in our yoga room and please note that the studio door may be locked for safety during classes. PT - We appreciate things happen and likely your trainer can accommodate you if you're running 10-15 minutes late with a shorter session. Please liaise directly with your trainer.




Do I need to book classes?


Yes! Our class sizes are intimate, so spaces are limited. Book ahead via the app or web login to get your preferred classes and be sure to cancel within the 2 our booking window if you can't make it so you can reuse your class credits!




How big are your class sizes?


Comunity and getting to know our members is at the heart of Haven and despite having such a great space with our large and airy warehouse, we maintain intimate class sizes of 8 - 14.




Is there parking?


Our street Carlton Cresent - on the Haven side there is a 2hr limit however on the train tracks side there is no time limit. The IGA carpark offers 2 hour parking and is behind Haven (through the park) on Hardie Ave Please note that there's a construction site next door so sometimes there are trucks in and out and some delays in parking. We recommend parking further up Carlton Cresent past the park/towards Ashfield direction, on the train track side - so give yourself a little extra time just in case! Please park considerately and note that our driveway entrance must remain a clearway for fellow neighbours deliveries and as a thoroughfare. Thank you!




What are the membership / class booking terms & conditions?


Read everything you need to know here :-)




Can I bring kids?


Safety is important to us and our space is a little different to the old place. Children are invited when appropriate and at the trainers discretion - and only upon prior direct discussion with your trainer. Mums will be required to keep their wee ones strictly in the designated area and away from the gym floor, to guarantee they'll take full responsibility for their child’s safely and sign a disclaimer. Give me a shout if you wish to discuss.





General Studio Info

What should I wear?


Wear whatever you're most comfortable working out in! It's a private studio - just our team members working one-on-one with clients or in our small group classes with other lovely Havenites so you can be sure to be welcomed and feel comfortable. Yoga and stretch classes are run barefoot but fitness classes and gym sessions in trainers.




What do I need to bring?


A gym towel and water are handy, but don't worry if you forget, we've got your back! We have a small stock of extra. Otherwise just bring your lovely self and a sense of curiosity to lean into what your body needs in this moment.




Why Haven?


You come to Haven for more than just fitness and yoga. You come for the genuinely caring, supportive, welcoming and private space to move your body free of judgement or weight stigma, and to be surrounded by an awesome community of like-minded people. You may want freedom from the messages that keep you trapped in a perpetual struggle with your body and food and you're open to exploring body positivity and our weight neutral approach. Maybe you're tired of yo-yo dieting or overthinking your body or food choices and letting that dictate your life, or never feeling good enough. At Haven we don’t capitalise on body insecurities, we don't show 'body transformation' images, we won't sell you supplements protein shakes or meals plans and you will NEVER get the message that your body isn't OK, or that it needs to be smaller. But we will often and gently encourage you to: * Replace self criticism, comparison, ego and diet-mentality with self-compassion and body trust. * Be attentive to your body - move with intuition and self-compassion. * Challenge the messages you receive everywhere about how bodies, health and fitness are meant to look, and choose your OWN beauty & health ideals. * Respect and honour your body. It’s pretty clever and if you listen closely enough, you’ll realise it can guide you towards what fuel and movement it needs - not Dr Oz, not your mother, not Fitspo profiles nor us! YOUR body.




What happens if I'm running late?


Classes - We appreciate you arriving a few minutes before the class start time, but we appreciate things can happen and will do our best to accomodate you if 2-3 minutes late. We can't guarantee late entry which can be distracting for other Havenites especially in our yoga room and please note that the studio door may be locked for safety during classes. PT - We appreciate things happen and likely your trainer can accommodate you if you're running 10-15 minutes late with a shorter session. Please liaise directly with your trainer.




Do I need to book classes?


Yes! Our class sizes are intimate, so spaces are limited. Book ahead via the app or web login to get your preferred classes and be sure to cancel within the 2 our booking window if you can't make it so you can reuse your class credits!




How big are your class sizes?


Comunity and getting to know our members is at the heart of Haven and despite having such a great space with our large and airy warehouse, we maintain intimate class sizes of 8 - 14.




Is there parking?


Our street Carlton Cresent - on the Haven side there is a 2hr limit however on the train tracks side there is no time limit. The IGA carpark offers 2 hour parking and is behind Haven (through the park) on Hardie Ave Please note that there's a construction site next door so sometimes there are trucks in and out and some delays in parking. We recommend parking further up Carlton Cresent past the park/towards Ashfield direction, on the train track side - so give yourself a little extra time just in case! Please park considerately and note that our driveway entrance must remain a clearway for fellow neighbours deliveries and as a thoroughfare. Thank you!




What are the membership / class booking terms & conditions?


Read everything you need to know here :-)




Can I bring kids?


Safety is important to us and our space is a little different to the old place. Children are invited when appropriate and at the trainers discretion - and only upon prior direct discussion with your trainer. Mums will be required to keep their wee ones strictly in the designated area and away from the gym floor, to guarantee they'll take full responsibility for their child’s safely and sign a disclaimer. Give me a shout if you wish to discuss.





HAVEN WELLNESS FITNESS & YOGA STUDIO

BY APPOINTMENT 

72 CARLTON CRESENT SUMMER HILL 0435 800 709 

anna@havenwellness.com.au